Contact The PrivateBank

Client Support Center

(877) 448-6500


Full Name



Email is not a secure method of communication and should NOT be used to send personal or financial information.

  • General Inquiries

    (800) 662-7748

  • PrivateLine Access Telephone Banking (24 Hours)

    (877) 825-5554

  • Business NetBanking Assistance

    (312) 564-6800

Lost or Stolen Card?
(800) 236-2442

Call the emergency help desk and we’ll get everything back on track.

Corporate Headquarters
The PrivateBank

120 South LaSalle Street
Chicago, Illinois 60603

Mortgage Inquiries

Notice of errors and requests for information on consumer closed-end mortgage loans:

The PrivateBank
Attn: Customer Service
6825 West 111th Street
Worth, Illinois  60482